Help

Support

Email [email protected]. You can also reply directly to the access email sent after purchase.

Guide access

Use the same email address you entered during checkout. The purchase email contains a single-use Open your guide link; after it expires or is used, request a fresh link from the login page.

Purchase help

Include the guide name, purchase date and checkout email. Do not email a card number, security code or bank details.

Corrections

If an hour, price, closure or accessibility note is out of date, send the place name and a link to the source you checked. That gives us enough to investigate it quickly.